Irish Company | Shipping from Ireland

Terms & Conditions

TERMS & CONDITIONS

 

If you have any questions regarding our website, the Terms, products or services, email info@smokeandpork.ie.

 

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

 

GENERAL TERMS

References in these Terms and Conditions to “we”, “us” and “Smoke and Pork” and '' Smoke & Pork Ltd.'' are a private company registered in Ireland under company number 675581, registered office 22 Harbour Row, Longford Co. Longford

NOTE: Smoke and Pork is an Online Store and we do not operate in a retail unit open for the visitors.

 

TERMS AND CONDITIONS APPLY

These Terms apply to your use of this website. By using this website, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law. Please do not use our website if you do not agree to be bound by these Terms.

 

Online purchases from our website are subject to these Terms. Certain additional Terms below apply specifically to online purchases.

 

AMENDED OR UPDATED TERMS

We may periodically update or change the Terms, without notice. You should check them from time to time as your continued use of our website will mean you accept any updated or revised Terms.

 

USE OF OUR WEBSITE

You are welcome to browse or use our website for your own personal, non-commercial shopping and information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification or distribution of the content of this website, the uploading of any unlawful or damaging information or viral software or the creation of any links to our website from any other site whatsoever is strictly prohibited. You agree to indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your use of our website and/or its contents contrary to these Terms.

 

We reserve the right to suspend our website or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the website in compliance with these Terms or if we believe the information provided by you is untrue, inaccurate or incomplete.

 

Any indulgence or extension of time granted to you shall not be construed as a waiver or variation of any of our rights or remedies in these Terms or law.

 

MARKETING

You are free to opt out of receiving our marketing material at any stage by unsubscribing on the link at the top or bottom of all email marketing, alternatively you can email info@smokeandpork.ie. It may take up to few weeks for your profile to be updated.

 

“Smoke and Pork” SALES

Promotions, Gift Cards & discounts:

Time to time Smoke and Pork will offer products at promotional prices.

 

Smoke and Pork reserve rights to cancel promotions at any time even if the announced promotional period does not end yet.

 

Smoke and Pork reserve rights to change prices or promotional prices at any time during promotional period.

 

Time to time Smoke and Pork will offer Discount coupons ( codes ) which should be applied at the checkout cart in an especially designed area.

 

Discount coupons ( codes ) may state a percentage % of discount or amount in EUR in their value.

(depending on the content of the promotion).Value of the discount will be reduced from your order on a specific product or whole order subtotal (sum of items before TAX) .

 

Discount coupons ( codes ) may be offered to the public or for the single person only.

Smoke and Pork reserve rights to turn off the possibility to use offered Discount coupons at any time of the promotional period and without any reason.

 

Digital gift card:
After the purchase, you will receive an email with the gift card and instructions on how to use it. The card can be used as payment for any products we have.
 
Purchase or Redeem Gift Cards:
After purchase, you receive an email with a unique gift card code and instructions on how to use it. The email subject is "Your gift card is ready."
You can forward the email or send the code and store link to another customer.
 
To redeem the gift card, enter the code from the email in the field at checkout.
 
A gift card balance can be used in several orders until the full amount is redeemed.
 
Note
Customers cannot apply more than one gift card per order.
Discount coupons cannot be used for gift card purchases.
A gift card cannot be used to buy another gift card.
Gift cards are not tax free.
Gift cards cannot be uploaded to Facebook or Instagram.

ACCURACY OF WEBSITE CONTENT

All reasonable steps are taken to ensure that the information on our website is accurate and up-to-date. We do not however warrant that the content or information displayed is always accurate, complete and/or current.

 

INTELLECTUAL PROPERTY

All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this website are owned by or licensed to us. You agree to sign all documents as we may reasonably require in order to assign any rights that you may acquire in the content of our website. You agree also to waive any moral rights in such content. You are permitted to view, print or store electronically a copy of any information on our website, including these Terms, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.

 

USE OF OUR LOGOS, IMAGES AND OTHER CONTENT

You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors’ intellectual property rights.

 

HYPERLINKS

External hyperlinks may appear on our website. The hyperlinks may not be construed so as to constitute a relationship between us and any linked third party or any endorsement by us of such third party and use of or reliance on any external links provided is at your own risk. We do not endorse such third parties or their products and/or services. Your reliance on any information contained in such material is entirely at your own risk.

 

DISCLAIMERS AND EXCLUSIONS OF LIABILITY

Use of our website is entirely at your own risk. We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the website will be uninterrupted or error free, or that the website or the server that makes it available are free from viruses or other harmful components. We accept no liability, to the extent permitted by law, for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our website or the purchase of any of our products or services.

 

ONLINE SHOPPING TERMS & CONDITIONS

These online shopping terms and conditions apply to all purchases ordered online at www.smokeandpork.ie

 

Any purchase or registration and/or use of our online shopping website constitute your acceptance and agreement to be bound by the terms of our website, including additional online shopping terms.

 

PRODUCT SALES AND AVAILABILITY

Smoke and Pork offers Online shopping experience only. We do not have retail unit open to the public.

All products displayed on our website are subject to availability. All prices shown on our website are quoted in Euros. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any products or services ordered by you are not available.

 

COLOURS

We have made every effort to display as accurately as possible the colours of the products that appear on our website. However, as the actual colours you see will depend on the device that you use to access our website, we cannot warrant that your device’s display of any colour will be accurate.

 

CONTENT ERRORS

We regret that no order will be accepted if we identify a material error in the description of any of our goods or services or their prices on our website. Packaging may vary from that shown on our website.

 

PRICING POLICY

You will be charged the prices that are reflected online, subject to availability. You will be charged the actual amount due in respect of the specific product delivered to you. The prices include VAT. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.

 

A delivery fee will be charged for each order placed by you.

 

By submitting your order, and payment card details you warrant that you are authorised to make payment with the payment card and that there are sufficient funds available to pay for the order.

 

STOCK AVAILABILITY

We cannot always guarantee availability of stock and will endeavour to deliver as soon as it is back in stock.

 

CONFIRMATION OF ORDERS

Orders placed online constitute your offer to purchase subject to these Terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order.

 

ONLINE ORDERS

DELIVERY

 

Please check the contents of your package on arrival. Should any items be damaged during delivery, it is important that you notify upon opening the package. Also, please keep all packaging materials from the delivery.

 

Standard Delivery

Smoke and Pork deliver items under 25kg anywhere in Republic of Ireland from Monday to Friday, 8.30am until 5pm. Deliveries are dispatched from Smoke and Pork on the next working day after the order has been placed and you should then receive your item within the next 5 working days. Please take note that Smoke and Pork does not deliver on weekends or public and bank holidays.

 

( if apply )You can track and trace your order through pointed transport provider by following instructions in the email alert detailing the delivery details.

Some of delivery options may do not offer tracking your package online.

 

On delivery of the order to the specified delivery address, you will digitally sign (if required) for the order but if we miss you, we'll leave a calling card so you can easily rearrange delivery.

 

Goods remain property of Smoke and Pork and Smoke & Pork Limited until delivery complete.

Smoke and Pork and Smoke & Pork Limited is not taking any responsibility for any damages that occur during transportation to the customer.

 

CHRISTMAS DELIVERY

 

Christmas is a time when there’s most pressure on delivery & courier companies. We will do our best to fulfill and have your order delivered for Christmas, but please allow at least 2 weeks to give yourself the best chance as not being disappointed.

 

Cut off period for items larger than 30kg needs to be places by Sunday 15th December 2020.

 

RETURNS

 

 If you are for any reason not satisfied with your purchase we'll be happy to offer you an exchange or refund on any merchandise that is returned unused, not damaged by customer or during transport and with original packaging and delivery receipt within 14 days. Please allow up to 30 days for your return to be processed.*

*If the return is made because you are not satisfied with your purchase or you just change your mind you will have to cover return shipping costs which can be paid directly by you if you are using your own shipping solution or the return cost will be deducted from the refund if you are using DPD return portal.

Diminished value

If you want to cancel your order and return goods, you are responsible for taking care of them until they are returned. If you don’t you may have to pay for diminished value. This means that if the goods are damaged or lose value as a result of you handling them beyond what is necessary to check the features, functionality, characteristics, fit etc, you may have to pay for part or the full cost of the item.

 Smoke & Pork Limited is not taking any responsibility for any damages that occur during transportation.

 

 We accept returns in store and via DPD. Go to  https://dpd.ie/Returns#/ choose Smoke & Pork from dropdown list and follow on screen instructions (You will need a printer to print a label and drop the parcel to a DPD drop off point). If any returns need to be made due to the above reasons please notify us with an email to info@smokeandpork.ie noting your name, order number and item details before returning the package to the below address. 

 

If the return is made because you are not satisfied with your purchase or you just change your mind you will have to cover return shipping costs which can be paid directly by you if you are using your own shipping solution or the return cost will be deducted from the refund if you are using DPD return portal.

Return Delivery Address:

 

Smoke & Pork Ltd.
Athlone Rd,
Farranyoogan,
Longford,
Co. Longford
N39 Y8P9

 

 

CANCELLATION

 

If for any reason you wish to cancel an unpaid or paid order this may be done by contacting our online support on info@smokeandpork.ie, before 5pm on the day of order. We reserve the right to debit your payment card for the delivery, packaging materials and labour fees in respect of any late cancellations or when "processing" status of your order is reached, it means that the amount returned to your card will be reduced by those costs. If you cancel your payment for any reason or if your payment card should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach any of these terms. This does not affect your statutory rights.

 

If you have any questions regarding our website, the Terms, products or services, email info@smokeandpork.ie.

Or

Smoke & Pork Ltd.

22 Harbour Row

Longford, Co. Longford

N39TW40

Last Modified 23/08/2021